Step 1
Submit your deletion request
Enter the phone number linked to your Laundry Cart account. You can also add an optional note to help support verify your request.
Step 2
What users should do
- Open this page from the Google Play store listing.
- Enter the phone number used for the Laundry Cart account.
- Submit the request form or contact support by email.
- Wait for confirmation from the support team if verification is required.
Data deletion
What data is deleted
- Account profile information linked to the user account.
- Saved addresses associated with the account.
- Stored preferences and app-side account metadata.
- Wallet or loyalty profile data where deletion is permitted by policy.
Retention
What data may be retained
- Transactional, billing, or legal compliance records that must be retained.
- Fraud prevention, dispute handling, or security logs where legally justified.
- Records kept for a limited retention period required by law or operations.
If retention is required, the retained data is kept only for the minimum necessary period under applicable legal, accounting, security, or operational requirements.